Privacy Policy

Last Updated: May 1st, 2025

This Privacy Policy explains how arcsynapse.com ("Website", "I", "my", or "me") collects, uses, stores, and discloses your personal information when you use my online tutoring services. I am committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Information Collection

I do not directly create user accounts on this website. Instead, appointments for tutoring sessions are managed through third-party services. The types of personal data that may be collected include:

  • Contact Information: Your name, email address, and other contact details provided when booking an appointment.

  • Appointment Details: Information regarding the tutoring session (date, time, and subject).

  • Payment Information: Payment details processed by third-party payment providers.

  • Login Credentials: When using third-party login services (such as Google), the personal data associated with those accounts may be shared in accordance with their privacy policies.

2. How Your Information Is Used

The personal information collected is used solely for the purpose of providing tutoring services, which includes:

  • Scheduling and managing tutoring appointments.

  • Processing payments for tutoring sessions.

  • Communicating with you regarding your appointments and any service updates.

  • Complying with legal obligations and resolving disputes.

3. Third-Party Services

I rely on third-party services for scheduling, payment processing, and authentication. These include, but may not be limited to:

  • Acuity Scheduling: Used for booking and managing appointments.

  • Payment Providers: Third-party services (e.g., Stripe, PayPal) that handle payment processing.

  • Authentication Providers: Such as Google, for sign-in purposes.

These third parties have their own privacy policies and data protection practices. I encourage you to review those policies to understand how your personal data is handled by them.

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, it will be securely deleted or anonymized.

5. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data that I hold.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data, subject to legal obligations.

  • Right to Restrict Processing: Request limitations on how your data is processed.

  • Right to Data Portability: Request a copy of your data in a structured, commonly used format.

  • Right to Object: Object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact me at andrewdoesphysics@gmail.com.

6. Data Security

I take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is impenetrable, and I cannot guarantee the absolute security of your data.

7. International Data Transfers

I do not directly store or transfer personal data via my website. Any personal data exchanged during tutoring sessions is managed by third-party services such as Zoom. These services handle international data transfers according to their own policies. I encourage you to review their privacy policies for details on how your data is managed.

8. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. I will notify you of significant changes by posting the updated policy on this page along with the "Last Updated" date.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact me at:

Email: teamarcsynapse@gmail.com